Privacy Policy
At Suvayana, we value the trust you place in us when you visit our website and shop for our products. We are committed to protecting your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website.
1. Information We Collect
- Personal Information: When you place an order or create an account on our website, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
- Browsing Information: We collect information about your browsing behavior on our website, including IP address, browser type, pages visited, and how you interact with our site.
- Cookies: We use cookies to enhance your browsing experience, personalize content, and analyze site traffic. You can control cookie settings through your browser.
2. How We Use Your Information
- Order Processing: Your personal information is used to process and fulfill your orders, including payment processing, shipping, and customer service.
- Account Management: If you create an account, we use your information to manage your account and provide a personalized shopping experience.
- Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of these communications at any time.
- Website Improvement: We use browsing information to improve our website’s functionality and enhance your shopping experience.
3. How We Protect Your Information
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure payment gateways, and regular security audits.
4. Sharing Your Information
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to protect your information.
- Legal Obligations: We may disclose your information if required by law or in response to legal requests, such as a court order or subpoena.
5. Your Rights
- Access and Correction: You have the right to access and correct your personal information by logging into your account or contacting us directly.
- Data Deletion: You may request the deletion of your personal information from our records, subject to legal obligations.
- Opt-Out: You can opt out of marketing communications by clicking the “unsubscribe” link in our emails or by contacting us.
6. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Suvayana Customer Service
info@suvanyaa.com